Observe Your Employees With A Desktop Remote Monitoring Service

When left unsupervised, many employees who have desktop access to the internet spend hours each day surfing the web. They waste countless hours that could be devoted to working do everything but work. Because of this, your business may be loosing considerable amounts of profits due to lost productivity. But there is an effective way to get that productivity back up, and that is through a desktop remote monitoring service.

You may have tried various tools and tactics to keep your employees on track, only to find that you were wasting your money. Cutting internet access is probably not an option. Using internet filtering services may block websites that your employees need to access to do their jobs. Restricting access to the internet is too costly and time consuming.

With a desktop remote monitoring service, you can have specialists monitor the productivity of your employees without restricting their internet accesses. You can ensure that their internet activities are work-related and not just for pleasure. Furthermore, employers can use these services to verify that employees are not accessing websites that can be harmful to their networks or make sure that confidential data is not being leaked.

There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.

As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.

Next, you will need to determine the level of monitoring that you need. Basic programs simply keep lists of the websites that your employees accessed without providing much amplifying data. Advanced programs provide greater detail and usually include in-depth activity logs. Some programs even offer keystroke loggers and can capture emails for additional security.

There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.

No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.

Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.